Frequently Asked Floral Questions

Do you have balloons?
We do not carry any balloons.

Do you make silk arrangements?
Yes! We have a selection of wonderful silk orchid plants in our studio, and we can make custom silk arrangements upon request. As a general rule, you can guess that a silk arrangement will cost roughly twice what the equivalent fresh arrangement would.

Can you send me a bill for my purchases?
We offer this service to our frequent clients. Our house accounts are billed on a biweekly basis. Please call for more information.

Do you call the recipient before you deliver?
It is not our practice to call the recipient before we deliver unless the client specifically requests we do so.

What happens if the recipient isn't at home?
If the driver attempts delivery and the recipient is not home, the driver can do one of several things. He can attempt to contact the recipient by telephone if a daytime number has been provided. He can leave the flowers with a neighbor and leave a notice on the recipient's door. If none of these options is suitable, the driver can attempt to contact the sender to arrange for another delivery attempt. Flowers are never left where they can be exposed to excessive heat and sunlight, blown over, or stolen.

My flowers are dead! Will you replace them?
We make every attempt to ensure that our flower arrangements arrive in beautiful condition and stay that way as long as possible. However, there are rare occasions when circumstances beyond our control lead us to send out flowers that do not last nearly as long as they should. In most cases, if you call within 1-2 days we will happily replace the arrangement for you. Please return the original arrangement to the driver upon drop off of the replacement.